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Welcome to Modern Fashion Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website at shopmodernfashion.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Shop

Modern Fashion Shop is a premium online retailer specialising in contemporary footwear, accessories and apparel. We combine meticulous craftsmanship with modern style across our curated collections.

2. Eligibility

To place orders with us, you must:

  • Be at least 18 years old or have parental consent
  • Reside in a country we ship to (excluding certain Asian regions and remote locations)
  • Provide accurate personal and payment information

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our premium footwear (including ankle boots, ballerinas and business shoes), stylish accessories (such as belts, bags and blue-light glasses) and contemporary apparel (including coats, jackets and hats). However, slight variations in colour or texture may occur due to screen settings.

3.2 Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service without notice.

3.3 Pricing

Prices are in GBP (£) and include VAT where applicable. We may adjust prices without notice, though this won’t affect confirmed orders.

4. Order Process

4.1 Placing Orders

By placing an order, you make an offer to purchase which we may accept or decline. Order confirmation emails don’t constitute acceptance.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorise us to charge the full amount to your selected payment method upon order confirmation.

4.3 Order Processing

We process orders within 1-2 business days. You’ll receive shipping confirmation with tracking details.

5. Shipping and Delivery

5.1 Shipping Options

  • Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Orders over £50 via EMS (15-25 business days)

5.2 Delivery Areas

We ship globally except to certain Asian regions and remote locations. You’re responsible for any customs duties or import taxes.

5.3 Delivery Issues

Report non-delivery within 30 days of shipment. We’ll investigate but can’t guarantee resolution for incorrect addresses or refused deliveries.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most unworn items with original tags. Follow these steps:

  1. Email [email protected] within 15 days with order details
  2. Await our Return Authorization Number (within 2 business days)
  3. Package items securely (original packaging preferred)
  4. Ship to: Modern Fashion Shop Returns, 19 Wine St, Bristol, GB BS2O 7MY

6.2 Non-Returnable Items

For hygiene reasons, we can’t accept returns on:

  • Blue-light glasses
  • House shoes
  • Items without original tags or showing wear

6.3 Refund Process

Refunds are issued within 3-5 business days after we receive your return, via original payment method. Note:

  • Original shipping fees are non-refundable
  • Return shipping is your responsibility unless item was defective
  • Credit card refunds may take 5-10 days; PayPal 3-5 days

7. User Responsibilities

  • Provide accurate account and payment information
  • Protect your login credentials
  • Use the website lawfully and without malicious intent
  • Review order details before submission
  • Inspect deliveries promptly and report issues within 48 hours for damaged items

8. Intellectual Property

All content on our site (logos, product images, descriptions) is our property or used with permission. You may not reproduce, distribute or create derivative works without our written consent.

9. Liability Limitations

To the fullest extent permitted by law, Modern Fashion Shop shall not be liable for any indirect, incidental or consequential damages arising from your use of our site or products.

Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the relevant products.

10. Privacy

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use and protect your personal information.

11. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

12. Governing Law

These terms are governed by English law. Any disputes shall be resolved in the courts of England and Wales.

13. Contact Us

For questions about these terms, our premium products or your orders:

Email: [email protected]
Postal: Modern Fashion Shop, 19 Wine St, Bristol, GB BS2O 7MY